In 2024, CHDI began working with the Connecticut Department of Children and Families (DCF) to develop a Performance Improvement Center for the state's Urgent Behavioral Health Crisis Centers for Children (UCCs), which opened in 2023. 
Urgent Crisis Centers are walk-in outpatient clinics offering crisis stabilization support, comprehensive mental health assessments, safety planning, connections to additional services, and follow-up support for children and adolescents experiencing urgent mental or behavioral health crises. Connecticut's first four UCCs are strategically located around the state in Hartford, New Haven, New London, and Waterbury.
In our role as the UCC Performance Improvement Center, CHDI is working with DCF and UCC providers to establish best practices, engage in continuous quality improvement, and promote positive outcomes for children, youth, and families. This work includes ongoing data analysis and reporting, data-driven consultation with providers, and coordinating training for UCC staff.
As one of the organizations that pushed for the creation of dedicated urgent crisis centers for children in Connecticut for many years, CHDI is proud to partner with the state and its dedicated, highly skilled UCC providers to ensure positive, equitable outcomes for the children and youth they serve.
Find Your Nearest Connecticut Urgent Crisis Center.
Download the UCC PIC Report: FY25 Quarter 1
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Kellie Randall, Ph.D. - Associate Vice President, Quality Improvement krandall@chdi.org |
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Kayla Theriault, MPH - Senior Associate ktheriault@chdi.org |
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